Refund & Cancellation Policy

Overview

This Refund and Cancellation Policy outlines the terms and conditions for subscription cancellations and refund requests for FlashInvite services, operated by Twinarklabs LLP. We are committed to providing fair and transparent policies for our users.

Subscription Cancellation

How to Cancel

You can cancel your subscription at any time through:

• Your account dashboard on the FlashInvite platform
• Contacting our support team at flashinvitebot@gmail.com

Cancellation Terms

• Cancellations take effect at the end of your current billing period
• You will retain access to paid features until the end of the billing period
• No partial refunds are provided for unused time in the current billing period
• Recurring billing will stop after the current period ends
• You can reactivate your subscription at any time

Refund Policy

Eligibility for Refunds

Refunds may be granted in the following circumstances:

• Technical Issues: If our platform experiences significant technical problems that prevent you from using the service for an extended period
• Duplicate Charges: If you were charged multiple times for the same subscription
• Unauthorized Charges: If charges were made without your authorization
• Service Not Delivered: If you paid for services that were not provided

Non-Refundable Items

The following are generally not eligible for refunds:

• Partial month or unused subscription time after cancellation
• Change of mind or dissatisfaction with features
• Violation of Terms of Service resulting in account termination
• Services already rendered or consumed
• Third-party payment processing fees

Refund Request Process

To request a refund:

1. Contact our support team at flashinvitebot@gmail.com
2. Provide your account details and transaction information
3. Explain the reason for your refund request
4. Include any relevant documentation or screenshots

Refund Processing

• Refund requests are reviewed within 5-7 business days
• Approved refunds are processed within 10-14 business days
• Refunds are issued to the original payment method
• You will receive email confirmation once the refund is processed
• Bank processing times may vary and are beyond our control

Member Subscription Refunds

For members who have paid to join a group or channel through FlashInvite:

• Refund policies are set by individual group/channel administrators
• Contact the group/channel administrator directly for refund requests
• FlashInvite facilitates payment processing but does not control refund decisions
• Disputes should be resolved between members and administrators
• FlashInvite may mediate disputes in cases of fraud or Terms violations

Administrator Revenue and Payouts

Payout Cancellation

• Scheduled payouts can be cancelled before processing begins
• Once processing starts, payouts cannot be cancelled
• Contact support immediately if you need to cancel a payout

Refund Impact on Revenue

• Member refunds will be deducted from administrator revenue
• Platform fees are not refunded for refunded transactions
• Administrators are responsible for managing their refund policies

Chargebacks and Disputes

If you initiate a chargeback with your payment provider:

• Your account may be suspended pending investigation
• We encourage contacting us first to resolve issues
• Chargebacks may result in additional fees
• Fraudulent chargebacks may result in account termination
• We will provide documentation to payment providers as needed

Special Circumstances

Service Discontinuation

If FlashInvite discontinues its services:

• We will provide advance notice when possible
• Pro-rated refunds may be offered for prepaid subscriptions
• Data export options will be provided

Force Majeure

We are not liable for refunds due to circumstances beyond our control, including but not limited to:

• Natural disasters
• Government actions or regulations
• Internet service provider failures
• Third-party service disruptions

Currency and Exchange Rates

• Refunds are processed in the original transaction currency
• Exchange rate fluctuations are not grounds for additional refunds
• Currency conversion fees are the responsibility of the user

Policy Updates

We reserve the right to modify this Refund and Cancellation Policy at any time. Changes will be communicated through:

• Email notification to registered users
• Prominent notice on our platform
• In-app notifications

Continued use of the platform after policy changes constitutes acceptance of the updated policy.

Contact Information

For cancellation or refund inquiries, please contact us: